Patient Resources

Quality Service, Competitive Price

At Moonlight Beach Dental, our goal is that you feel confident in your smile. That’s why we have flexible financing options so you can get the treatment you need.

Pay your Bill

Making payment easy and convenient is our goal. Want to pay online? You can make a secure payment right here. All payments are due at the time of your service.

Finance Information

Insurance

Moonlight Beach Dental accepts PPO plans. This includes Delta, Principal, Aetna, Metlife, Cigna, Assurant, Guardian, United Concordia, and more.

However, we are not in-network with any plan. If you have dental insurance, as a courtesy we can help you maximize your dental PPO benefits by submitting your dental claim to your insurance.

Lenders

We know that insurance doesn’t cover every treatment plan. That’s why we accept CareCredit, a healthcare lender that allows you to pay for your treatment at the time that works best for you.

Financing

At our practice, we understand that high-quality dental services can be costly, even if it saves more money in the long run. Want to break your treatment up into smaller, more digestible installments? We have affordable, reasonable financing plans that will get you the dream smile you’ve been waiting for.

Credit Cards

Payment or a financing plan is due at the time of treatment so we accept all major credit cards. These include Visa, Mastercard, American Express, and Discover.

Get Accessible Care With THE MOONLIGHT SAVINGS PLAN

At Moonlight Beach Dental, we believe that quality dental care shouldn’t break the bank. That’s why we’ve created the Moonlight Beach Dental Savings Plan. This membership is a yearly treatment plan that saves you over $800 every year on dental services that you need to keep a beautiful, healthy smile.

New Patient Forms

To make your first visit as smooth as possible, feel free to download and complete our new patient forms ahead of time. Please note: Cone beam (CBCT) scans are not included as part of the standard new patient exam and may be recommended separately based on your specific needs. We look forward to welcoming you and helping you get started on your journey to a healthier smile!

Pre & Post Op Instructions

Answering Your Questions

How can I know ahead of time what my costs will be

Whether or not you have dental insurance, you’ll have the chance to speak with Moonlight Beach Dental’s financial coordinator, prior to your treatment. This allows you to get an estimate of what your fees will be, and usually gives you many options. Moonlight Beach Dental works hard on your behalf to maximize coverage, in order to build a relationship with you based on communication and full transparency with regard to insurance matters.

Does dental insurance cover all dental expenses?

Most people think of dental insurance as a security blanket that will cover them in a big emergency, like most other forms of insurance. However, it does not work like that.

Dental insurance companies do not intend for their plans to cover all expenses. Dental insurance is more like a coupon: it usually covers preventive care and will get you a discount on common services.

Why are you “out of network” on my PPO?

When people have dental insurance, they usually choose their dentist by going online and “throwing a dart at the board,” picking their provider from those dentists that take their insurance.

The problem with this is that a lot of dentists that accept “in-network” insurances are driven by a business model where they have to upsell you on things in order to make up for the fact that they lose money on insurance.

That means there can be a lot of hidden charges in your bill. Think of it like buying an airline ticket, where they charge you for baggage fees, snacks, and other ridiculous fees.

In order to continue giving people the best care, and to save time and money – we’ve gone out of network with most PPO insurances.

What’s better: An HMO or PPO?

If you have the option to choose between an HMO and a PPO, always choose a PPO. A PPO gives you the option to go to any doctor out of your network. An HMO does not. In general, with a PPO, you sometimes pay as little as 10% more.

Office Policies

At our office, it is our primary goal to offer the absolute best dental treatment in a comfortable setting. It is also important to us that you understand our office policies on billing, appointments, x-rays, and insurance. Please read through the information below. If you have any questions about these important office policies, please ask us. Thank you.

Payment & Billing

Payment is due at or before the time of service. Longer and/or more extensive appointments may require an advance deposit. Financing must be arranged and approved at least 24 hours prior to treatment. A $10 overdue balance charge will be added every month to overdue accounts. No fee is charged to accounts kept current. Any account that is 90 days overdue will be referred to an outside agency with collection fees added.

Cancellations & Missed Appointments

When we make you an appointment, we reserve that time especially for you. Therefore, we require minimum one full business day’s notice if you must reschedule or cancel your appointment or you will be charged $75 per appointment hour. Friday, Saturday, and Sunday are not business days at this office. So, for example, if you have an appointment on Wednesday that you must cancel or change, we must hear for you by the prior Monday. Please understand that this charge represents our actual cost for idle time, and is not meant as a punishment. In fairness to all of our patients, we cannot make any exceptions to this policy, regardless of reason. We will make every effort to remind you of your appointment(s) by texting, e-mailing and/or calling prior to your appointment, but we cannot guarantee that we will be able to contact you. Please make a note of your appointment time on your calendar rather than relying on a reminder.

Treatment Plans

We will provide you with a written treatment plan list, including estimated costs. All charges for services provided are ultimately your responsibility, even if our original estimate differs from the final cost. We are happy to discuss your treatment plan/estimate and answer all of your questions before your treatment.

X-Rays

X-rays are one of the most important diagnostic tools in the dental office. At this office, we use digital x-ray equipment to minimize radiation. Our standard of care requires a complete series or panoramic x-ray for all adults. These films check for cavities and for pathology in the roots, sinuses, nerves, and jawbones. For children, the amount of pictures taken is dependent on age and eruption patterns. We are not able to provide any dental services for patients without x-rays meeting the standard of care. If you have recently had x-rays taken at a previous dental office, please assure that copies are sent to us prior to your visit. If we have not received recent x-rays by your appointment, we will take a new series for you at that visit. For our patients with dental insurance: please note that some insurance companies limit the frequency with which x-rays are covered. Therefore, if you are unable to obtain recent films (a complete set within the past five years) from your previous dentist(s), your new x-rays might not be covered by your insurance.

Privacy & Confidentiality

As per the Health Insurance Portability and Privacy Act (HIPAA), our office keeps all of your information strictly confidential. We sometimes use mail, e-mail, text messages, and voice mail regarding your appointments, bills and/or treatment plans. We sometimes share your dental information with specialists that you have seen or will see in the future. You may opt out of any communication method(s) at any time. Please notify us if you have a concern about this policy or special requests.

Warranty Info

At Moonlight Beach Dental, we stand behind our work. That’s why we offer a warranty on many of our treatment options. If you have questions, read the warranty info linked below, or give us a call at (760) 632-0320 to get in touch with us today.